Carvana Car Dealership vs CarMax

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Pros

• Offers pre-qualification with a soft credit check.
• Customer service available seven days a week.
• Borrowers can change their payment due date via the Carvana app.
• Minimum loan amount is lower than other lenders.
• Application process 100% online including document upload.

Pros

• No haggling buying experience
• Financing is available for any car they sell
• There’s a 5 day money back guarantee
• Each car comes with a complimentary 30 day warranty
• Wide variety of makes, models and model years

Cons

• Maximum APR possible is higher than many other lenders.
• Only finances vehicles sold through Carvana.
• Not available in all states.

Cons

• Transfer fees cannot be included in the sales price
• Trade in offers are typically very low
• Must visit store to sell car if it isn’t eligible for an online quote

Selling Points

• Offers pre-qualification with a soft credit check
• Customer service available seven days a week
• Borrowers can change their payment due date via the Carvana app

Selling Points

• No haggling buying experience
• Financing is available for any car they sell
• There’s a 5 day money back guarantee

Available Car Options

• —

  Undisclosed
  Both
• —

  Undisclosed
  New
• Used

Available Car Options

• —

  Undisclosed
  Both
• —

  Undisclosed
  New
• Used

Customer Support

• Email
• —

  Undisclosed
  FAQs
• —

  Undisclosed
  Help Guides
• Live Chat
• Mobile Application
• Phone
• Ticket

Customer Support

• Email
• FAQs
• Help Guides
• Live Chat
• Mobile Application
• Phone
• Ticket

Money-Back Guarantee

• —

  Undisclosed
  No
• Yes

Money-Back Guarantee

• —

  Undisclosed
  No
• Yes

Payment Options

• Cash
• Check
• —

  Undisclosed
  Major Credit Cards

Payment Options

• Cash
• Check
• —

  Undisclosed
  Major Credit Cards