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Business Phone Systems

Top Business Phone Systems Companies in 2024

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Top Providers: Business Phone Systems That Deliver

Business Phone Systems

A business phone system is necessary to step up your communication game. If you're looking for unbiased reviews, in-depth comparisons, and essential industry news, Several.com is the place to go. Understanding the critical role effective team collaboration and superior customer service play in business success, we meticulously curate a range of top-tier business phone solutions to help ease your decision-making process.

Looking for a business phone service that consists of a unified communications platform, voicemail transcription, interactive voice response, ring groups, and more? You've landed in the perfect spot. Several.com is tailored to equip business owners with the tools and knowledge necessary for making informed decisions regarding their communication infrastructure. Whether you require a reliable phone service with video calling, international calling, text messaging, advanced features such as auto attendant, unlimited calling, team messaging, or seamless integration with popular platforms like Google Workspace, we've got you covered.

To help you choose the best solution for your specific requirements, our reviews span everything from assessing their features, prices, customer experience, and customer support. Considerations like call quality, usability, collaboration tools, and CRM integrations are just a few of the many that our reviews make easy to weigh. Improve your company's communication by browsing Several.com's inventory of business phone systems now. We offer the answers you need to excel in video meetings, international call handling, call queue management, and more. 

Find the Best Companies in Business Phone Systems

Pricing
- Starts at $19.95 per user per month

Ooma is a Sunnyvale, California-based telecommunications company that was founded in 2004, which offers residential and business phone systems, including fully managed and cloud-based communication platforms. Their Unified Communications as a Service (UCaaS) platform provides VoIP services, video conferencing, messaging, call center operations, and business software applications. They offer clients over 50 perks along with clear HD-audio calls, and are available in the US, Puerto Rico, Mexico, and Canada. Ooma Office primarily targets small businesses, but the company does cater to all business sizes, including larger companies with more than 20 users, through their higher-tier packages under Ooma Enterprise.

Pros

30-day money-back guarantee for small business plans
24/7 multi-channel customer support
All calls are encrypted
Low-cost international calling
Supports existing lines and hardware
No-contract plans

Cons

Many features reserved for higher plans
Toll-free number may incur extra costs
Activation fee imposed
Desktop app restricted to Pro plans
Pricing
- $18.95 per month per user (Free trial available)

OnSIP is a Manhattan-based telecom company founded in 2004, that provides simple, scalable, and flexible services to over 100,000 SMBs across many industries. They use Session Initiation Protocol (SIP) to connect business users with teams, clients, and stakeholders. Their features include softphone apps, website chat, video conferencing, and support for all SIP-enabled phones. Their pricing is flexible, and their cloud-hosted PBX provides desktop and mobile apps, video conferencing, and expert support.

Pros

Month-to-month contracts
Free trial (no credit card required)
Free phone offer with plan
US-based in-house support

Cons

5-user minimum for unlimited plan
No hot-desking or faxing features
Lack of native SMS and team messaging solutions
Limited third-party integrations
Pricing
- Starts at $30 per month per user

Aircall, a telecommunications company founded in 2014, provides cloud-based business phone services to international businesses. They serve SMBs and large companies in over 40 countries, with an American headquarters in New York City, and offer tailored solutions to specific teams or company infrastructure. They serve various industries, including healthcare, recruitment, finance, retail, e-commerce, software, technology, marketing, education, travel, and hospitality.

Pros

Unlimited calling (US & Canada)
Affordable add-on numbers
Serves many industries and business sizes
7-day free trial available
Call recording offered as standard

Cons

No UCaaS solutions provided (video calls, fax)
3-user minimum for monthly plan
Could be pricey
Pricing
- $20 per user per month (annual contract)

RingCentral, founded in 1999 and based in Belmont, California, provides business telephone systems and other related products. Their services can be deployed across all devices and cater to businesses of all types and sizes, across various industries; as utilized by over 400,000 clients in 46 countries. They offer Unified Communications as a Solution (UCaaS) services, AI-driven contact centers, analytics, and integrations with over 300 apps, including Microsoft 365 and Google Workspace.

Pros

Average uptime of 99.999%
Free 14-day trial available for all plans
Unified communication through mobile and desktop
A complete cloud-based communications system
Highly extensive integrations

Cons

Limited report customization
Could be pricey
Some features reserved for higher plans
No unlimited international calls
Pricing
- $10 per month/user

Founded in January 2019 by Zoom Video Communications, Inc., Zoom Phone revolutionizes business communication with their VoIP service. Based in San Jose, California, they seamlessly integrate video and audio call capabilities, catering to businesses across diverse industries. With a commitment to removing communication barriers, they offer robust features like desk phone support, auto attendance, and video conferencing. Notably, their flexible pricing plans, starting at just $10 per user per month, ensure affordability. Despite drawbacks like metered calling and reported customer service issues, their superior audio and video quality and user-friendly interface make them a compelling choice for businesses seeking efficient communication solutions.

Pros

Affordable
24/7 customer support
Robust addon options

Cons

Poor customer service
Metered calling in their basic plan
Privacy concerns
Pricing
- $18.95 per month/userd

Founded in 2006 and based in Scottsdale, Arizona, Nextiva has emerged as a progressive force in communication solutions. With a steadfast commitment to transforming business connectivity, Nextiva offers an extensive array of services, encompassing VoIP phone systems, video conferencing, online fax solutions, and more. Renowned for their unwavering reliability and top-tier customer service, Nextiva stands at the forefront of innovation, delivering cutting-edge technology and unparalleled support. From their advanced auto attendant features to the versatile Receptionist Dashboard capabilities, Nextiva empowers businesses of all sizes and industries with seamless communication experiences, setting the industry standard for excellence.

Pros

Secure & compliant
Demo availability
Variety of devices & hardware options

Cons

Challenges in home office setup
Reliance on a stable internet connection
Cancellation Difficulty
Pricing
- Starts at $15/month per user
​Is a cloud-based business phone system provider based in California and has a long history in the communications field. The company first started in 1987 and expanded its services to include a business phone system, call center, video conferencing, and a handful of integrations.

Pros

30-day free trial
Unlimited calling in the US and Canada
Affordable price and flexible payment options (annual and month-to-month payments)
Business phone system can be set up in five minutes or less

Cons

24/7 support isn't available with all plans
Pricing
- $14.99 per user per month
Is one of the first companies to offer Voice over Internet Protocols back in 2004.

Pros

Variety of features
Superb mobile and desktop app
Reliable service

Cons

Can get pricey
Basic plans can't connect desktop phones
Business hours are limited
Pricing
- $20 per user/month
Offers a sophisticated all-in-one communication solution for companies of different sizes, as they have plans for small, medium, and large companies.

Pros

International calls option available
All data is stored in global privacy-compliant servers
VoIP calls can be made with any device

Cons

Customer support is not frequently responsive
Basic plan has extremely limited features
Some plans come with self-service customer support
Pricing
- Starts at $25.40/month per user
Has a long history in the field of communication. The company has a suite of solutions and caters to families, individuals, and multiple business sizes. Services presented by AT&T include wireless broadband networks, AT&T fiber, disaster recovery, public sector services, and finally what our main focus- the AT&T business solutions.

Pros

Flexible and customizable plans
Serves all business sizes and multiple industries
Excellent customer support options
Wide range of services available

Cons

Requires having some technical skills to run the system
Slightly higher international calling rates
FAQs
What is a business phone system?
What are the types of business phone systems?
How can I choose the best business phone system?
What are the key differences between traditional office phone systems and modern VoIP solutions?
What are the benefits of using a VoIP phone system for small businesses?
What role does caller ID play in business phone systems?
How do business phone systems facilitate video conferences and team meetings?
What is visual voicemail, and how does it streamline message management?
Can I use VoIP on my mobile phone?