RingCentral vs Nextiva

RingCentral is an IT services company that offers business telephone systems and other associated products. Founded in 1999 and based in Belmont, California, they provide UCaaS services as RingCentral MVP, with features that include video meetings, virtual faxing, digital conference rooms, and AI-driven contact centers. They offer integrations with over 300 different apps and have an uptime track record of 99.999%. RingCentral complies with GDPR, has several compliance certifications and attestations, and implements technical and organizational measures to protect personal data. RingCentral's CSR program, Ringcentral.org, focuses on diversity, inclusion, non-profit support, employee volunteerism, and charitable giving. It received an AA rating in MSCI's assessment for ESG factors, and has been recognized as a UCaaS market leader in Gartner's report for nine years straight. RingCentral also received the Frost & Sullivan Award in 2019. Accredited by the BBB with an A+ rating, it responds well to criticism despite mixed reviews on support, call quality, and contracts.

Established in 2006 and based in Scottsdale, Arizona, Nextiva leads the communication solutions field for businesses of all sizes. Renowned for their unwavering commitment to customer satisfaction, Nextiva offers a comprehensive suite of services, including VoIP phone systems, video conferencing, and online fax solutions. With user-friendly features like an auto attendant and Receptionist Dashboard, Nextiva enhances connectivity, ensuring seamless communication experiences. Moreover, Nextiva prioritizes security, boasting certifications such as HIPAA, SOC II, GDPR, CSA, and ISO 270001/27017/27018, along with TLS/RTP encryption for data protection. Their compliance-focused approach provides customers peace of mind, solidifying Nextiva's reputation as an industry leader. With innovative technology and exceptional customer service, Nextiva continues to set the standard for excellence in business communication, empowering enterprises to thrive in the digital age.