eFax: Electronic Fax Cloud Service Review
eFax is a world-leading fax cloud service that is trusted by over 11 million businesses worldwide. eFax Corporate offers intuitive faxing solutions that ultimately lower your faxing costs, allow you to keep your existing fax number while offering centralized fax management, and much more.
eFax built its success and appeal around three key factors and features that include; the widest selection of phone numbers, an easy way to send and receive faxes by email, and finally, a reliable, fast, and secure communications network.
eFax has developed intuitive features that can help you improve your day-to-day productivity with the most cost-efficient faxing method; electronic faxing. eFax allows you to send and receive fax without the need of a machine and from the convenience of your mobile phone or laptop.
eFax cloud service features and solutions include the following:
eFax Basic Features and Solutions:
Cloud Storage and Large File Transfer
eFax integrates with several cloud storage services such as Dropbox, iCloud, and Google Drive, which allows you to quickly retrieve files from the cloud and attach them to your fax.
eFax offers the electronic signature feature that allows you to add your signature electronically to any document on the go, whether it's from your laptop or smartphone.
You can store all your contacts in one place in your eFax online and app portal address book. You can access your address book from the online portal or mobile application to facilitate the fax sending process.
eFax offers you a variety of pre-built fax templates that can you can use to save yourself time from creating a fax cover sheet from scratch.
eFax allows you to preview your faxes and edit them if necessary before sending them to make sure they look all right.
You can add up to 5 users to your business fax account.
Fax to Multiple Recipients
eFax allows you to send the same fax to more than one contact at the same time with one click.
The eFax cloud service offers unlimited storage for your fax files. You can access them in your online portal at any time from anywhere.
Tag and Search
The tag and search feature allows you to be orderly and organize your fax files and easily look them up by typing the tag keyword.
You can report on the performance of your eFax account and easily track and review individual fax number usage.
Resend and forward by fax/ email
The eFax app and online portal allow you to resend faxes and forward them with a few clicks easily.
eFax® Corporate Solutions
eFax offers a Corporate package for large businesses and enterprises that transmit large volumes of fax and require more than five users. eFax Corporate's solutions include the following:
You can comply with all your business faxing processes while ensuring that your fax communications align with NHS Digital and EU data protection regulations and standards.
Enhanced Security (TLS Encryption)
eFax Corporate improves the security of your faxes in transit and at rest with TLS 1.2 encryption for transmission of digital faxes and AES 256-bit encryption for your digitally stored faxes.
Complete Audit Trail
eFax Corporate allows you to easily access your archived faxes via a secure and intuitive web portal for a complete fax audit trail that is secured with AES 256-bit encryption on the cloud.
Configurable Storage Retention
You can store your faxes for however long you wish to and as your organization's retention policies require. You can delete faxes at any time or set storage to 'OFF' to comply with document storage and retention policies.
Access to Admin Portal
The management admin portal includes an admin login via a secure browser session that allows your organization to assign user rights, create profiles, manage user groups and generate reports.
Detailed reporting allows you to easily track and audit your fax usage and reports by individual fax number, employee, client, and vendor with a secure browser session. You can easily create reports and export them to excel or CSV files.
Multifunction Printer Integration
eFax Corporate allows you to integrate your business faxing with your network MFPs to enjoy both streamlined faxing through the cloud with the ability to send and receive paper faxes when needed.
Dedicated Account Rep
You get a dedicated account manager that will help you through every step of the way. eFax's service includes 24/7 network monitoring by a team of highly trained tech support engineers.
eFax Corporate SAP Connector is certified under SAPs latest BC-SMPT requirements that facilitate your SAP business software integration.
eFax offers three subscription plans for its eFax cloud service. You can choose to pay monthly or annually. However, you get a 17% discount with an annual payment. Annual payment plans are:
eFax Plus: €79,90
- Send 30 pages/month
- Receive 30 pages/month
eFax Pro: €109,90
- Send 150 pages/month
- Receive 150 pages/month
eFax Corporate: Quote-Based
You can also try eFax free of charge for 14 days before committing to a paid subscription.
You can reach the eFax sales team by phone at 0800 0232822 or by email at [email protected]. You can find answers to frequently asked questions on its website. eFax is a highly rated and reliable electronic faxing cloud service that allows you to send faxes over the internet using your laptop or mobile application. It offers a wide range of intuitive features for businesses to benefit from and a 14-day free trial to test it out before subscribing.